Frequently Asked Questions

Courses

If you have questions about our courses you should find the answers here. If you cannot find the answer to your question please feel free to contact us

You don't need to be an olympic swimmer to scuba dive. As part of your pool session you will need to complete a 200 meter non-stop swim (no time limit), and also a float for 10 minutes. If you are not sure how you might get on with this then its a good idea to get in a few laps of the pool build your confidence before the first training session.

If you have asthma you will need to go to your doctor with the medical form to get cleared for diving. This will involve some additional tests, so make sure you build in the time to get them done early so you don't miss your prefered course start date.

We will get in touch to confirm a course schedule with you, usually within 24 hours. So you can start your eLearning we will need your first and last name, date of birth and you email address. When we have these you will recieve an email from PADI with instructions on how to login and start your online theory part of the course.

We will email you course details including dates and schedules. So you can start your eLearning we will need your first and last name, date of birth and you email address. When we have these you will recieve an email from PADI with instructions on how to login and start your online theory part of the course. We will also have a look at course dates

The PADI Open Water eLearning is broken into 5 sections, including videos, reading, quizzes and a final exam. It can take from 12 - 15 hours to complete, so it is important that you start early and build in the time to complete it before the first pool training session.

Equipment rental is free of charge on our core courses (Open Water/Advanced/Rescue) and most specialty courses, we provide everything except for gloves which can be purchased for as little as $39. (Please note that some specialised equipment is required for certain specialty courses and can be rented for an additional cost).

We have a number of dive sites available to us, which we can use in different wind/weather conditions, so it is very rare for a dive to be cancelled. If, however, the sea conditions are not right for diving on your course days we will let you know in advance, and look to reschedule asap.

The sea temperature in the Wellington area varies from about 10-19 degrees Celcius. This is why we use 7mm wetsuits with hoods and boots to keep warm when we dive. We can also provide an neoprene vest to go under the suit for additional warmth. Gloves can be purchased for as little as $39. During the colder months of the year we take hot drinks to have between dives, and a post dive BBQ.

If you have your own equipment you can use it on the course. We just ask that it has been serviced and is in a safe condition to use. We don't charge for equipment use on most of our courses, so it does not change the course cost if you use your own gear. (Please note that for some specialty courses there is an additional cost for specialised equipment items, see course for details)

Shopping Scuba

There are various points of view to be had on this subject, however, we recommend getting a good fitting mask and snorkel as your first piece of scuba equipment. They are relatively inexpensive, can be taken travelling without taking up huge amounts of space/weight, be used for snorkling and scuba, and will allow you to enjoy diving at locations away from home without worrying about having to use a potentially leaky rental mask.

Couriers and Shipping

We ship anywhere reachable by couriers in New Zealand.  Sadly we do not supply internationally at this time.

Most of the time, orders will be filled the next working day, and can take up to 2 weeks to ship, depending on your proximity to a main centre.  On the odd occasion that stock is not on hand and shipping is delayed, you will be notified of expected timeframes.

Returns and exchanges

Contact us in the first instance.  We might be able to sort the problem out there and then.  For other issues needing to return an item, we'll confirm with you. 

Contact us in the first instance.  We might be able to sort the problem out there and then.  For other issues needing to return an item, we'll confirm with you.  Returns that haven't been approved may be turned away at your expense.